Our travel insurance does not cover claims arising from war, civil unrest or armed conflict, and no cover applies for travel to, from or through destinations subject to a Smartraveller “Do Not Travel” warning.

This is a summary only. Please refer to the Product Disclosure Statement (PDS) for full terms, conditions and exclusions.
Please click here for our travel alert about Escalation and War in the Middle East. Stay up to date with the latest travel alerts here.

Contact Us

 

Contact Us

At ReadySet Insurance, we’re here to help — quickly, clearly, and with care.

Whether you're overseas and need emergency support, have questions about your policy, or need to make a claim, you’ll find all the ways to reach us below.

Emergency Assistance (24/7)

If you're overseas and need urgent medical help or travel assistance:

Phone (Reverse Charge) +61 2 4217 5923

Email readysetinsurance@healix.com

Sales & Customer Service

For help with a new or existing policy, quotes, or general enquiries:

Phone 1300 450 440

Email info@readysetinsurance.com.au

Hours Monday to Friday, 9am – 5pm (AEST)

Please note this excludes NSW Public Holidays, including the 25th & 26th of December, and 1st of January.

Claims

To lodge or follow up on a claim:

Phone +61 (2) 8123 0493 

Email readysetclaims@gbtpa.com.au

Need Extra Support?

If you're experiencing vulnerability — such as financial hardship, domestic or family violence, or other personal challenges — we’re here for you.

Visit our Vulnerable Customers page

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