Travel Alerts
Updated: 30 October 2025
Background
Hurricane Melissa intensifies to a Category 5 strength, packing winds of 185 mph (295 km/h) while nearing Jamaica and the Bahamas.
Travel Advisory
• The Australian Government advises travellers to exercise a high degree of caution when visiting the affected areas. For the most up-to-date information and official guidance, please refer to the latest travel advisories on the smarttraveller website.
• Avoid travel to the directly impacted zones until further notice: Jamaica, Haiti, Cuba’s eastern provinces, and parts of the Bahamas.
• If you are already in the region, seek secure shelter immediately, avoid coastal areas and low-lying terrain. Follow local authority instructions and evacuation orders.
• Monitor weather updates continuously. Conditions may deteriorate rapidly.
• Travel plans (flights, hotels, ferries) are likely to be cancelled or significantly delayed. Contact your service providers and consider postponing departure.
Important Policy Information
Our policies do not provide cover for losses arising from events or circumstances that were known or reasonably foreseeable at the time of purchasing your policy, including natural events that had already occurred or were actively ongoing. This alert serves as notification that the Hurricane in the Bahamas and Jamaica is a known event, and any related claims may not be eligible for cover if your policy was purchased after the event or while it was active.
All other terms, conditions, limits, and exclusions in your policy continue to apply. Please refer to the Product Disclosure Statement (PDS) for full details.
Need to Make a Claim?
You can submit a claim online or contact our Claims Team directly for prompt assistance.
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