Bali is one of Australia’s favourite destinations — and for good reason. But while it’s laid-back and fun, travel hiccups like illness, flight delays or missing luggage can still happen.
With ReadySet, you’ll have support if the unexpected strikes — helping protect your health, your plans, and your budget, so you can travel with confidence.
Want to customise your cover? You can add:
If you’re cruising within Australia:
The Cruise Pack provides additional benefits including Cabin Confinement, Missed Cruise Departure, Shore Excursion Cancellation, and more
Regardless of the policy type, we can’t cover travel to the following destinations:
Cuba, Iran, North Korea, Russia, Ukraine, and Belarus
ReadySet Insurance also does not cover travel to destinations that:
If you travel despite any government ban, mandatory quarantine or isolation order, you will not be covered.
Travel advisories and destination warnings are issued by the Australian Government at Smartraveller.gov.au. It is your responsibility to review the latest travel advice for your destinations before and during your trip.
Important: Cover is not available for travel to destinations or areas rated as ‘Do Not Travel’ at the time of departure, or where a specific government ban, quarantine order or isolation requirement applies. Some countries may not be wholly restricted but may have restricted regions — please check specific area warnings.
Cover is subject to the terms, conditions, limits, sub-limits, and exclusions outlined in the PDS.
If you're experiencing difficulty due to reasons such as disability, English language barriers, or require further support (like a trusted support person), we encourage you to contact us directly. We’ll explain how we can help and discuss support options tailored to your needs.
You can take unlimited trips within the 12-month period of an Annual Multi-Trip policy. Each trip must not exceed the maximum trip length selected when you bought your policy (this will be shown in your Policy Schedule).
We recommend:
If you've lost your insurance documents, just contact ReadySet or log in to our online portal to download them again. You can also reach us by email or telephone for help
If you need urgent medical assistance while overseas:
Healix International can:
Failure to contact Healix International where required may result in your claim being reduced or declined.
Healix International:
Tel :+61 2421 75923
Email: readysetinsurance@healix.com
Where to find it in the PDS: Section 1 – Emergency Assistance
Unfortunately, no.
Your policy must be purchased before you leave Australia (your Departure Point). Once you’ve departed, we cannot offer or backdate cover.
Where to find it in the PDS: Whether You Are Eligible for Cover
The information above is a general summary only and does not consider your personal objectives, financial situation, or needs. Please refer to the ReadySet Insurance Combined Product Disclosure Statement (PDS), Financial Services Guide (FSG), and Target Market Determination (TMD) for full details.
*Terms, conditions, limits, sub-limits and exclusions apply.
